Privacy Policy

Version: 1.0 Effective Date: September 16, 2026

Overview

This Privacy Policy explains how SoundStage, LLC ("SoundStage," "we," "us," or "our") collects, uses, discloses, and protects information when you use the SoundStage app, website, and related services.

SoundStage is intended only for users age 18 and older.

Information We Collect

Depending on how you use SoundStage, we may collect:

Account Information

• Email address.
• Account type, such as Fan or Artist.
• Username, display name, biography, profile image, and profile settings.
• Authentication-provider information when you use supported sign-in providers.
• Age-eligibility confirmation and related timestamps. SoundStage's normal age-gate flow is designed to determine whether you are at least 18 without retaining a full date of birth unless a specific operational or legal need requires otherwise.

Fan Information

• Genre preferences.
• My Lineup or other selected Artists.
• Follows and follower relationships.
• Likes, Recommendations, comments, replies, and other engagement.
• Search, discovery, and feed activity.
• Discovery Score, rank, badge, streak, or similar activity where those features are enabled.

Artist Information

• Artist name, genres, profile information, and public links.
• Artist Verification submissions, including requested verification evidence.
• Draft and published Artist content.
• Post links and related publishing information.
• Engagement with Artist content.

Communications and Safety Information

• Direct messages and Message Requests.
• Reports, blocks, moderation records, and associated evidence.
• Copyright notices and related correspondence.
• Support, feedback, legal, security, privacy, age-verification, and verification communications.

Device and Technical Information

• Device and app information.
• IP-derived and network information as reasonably needed for security and service operation.
• Crash, diagnostic, performance, and security logs.
• Authentication and session information.

How We Use Information

We may use information to:

• Create and operate accounts.
• Provide Discover, Backstage, profiles, search, messaging, notifications, Likes, Recommendations, follows, comments, and other SoundStage features.
• Personalize discovery and first-party experiences inside SoundStage.
• Calculate and display Discovery Score, ranks, badges, or similar product features.
• Review Artist Verification requests.
• Detect fraud, spam, abuse, security incidents, and policy violations.
• Process reports, blocks, copyright complaints, and other safety matters.
• Provide customer support and respond to legal, privacy, security, and operational requests.
• Measure performance, improve the service, and develop new features.
• Comply with law and enforce SoundStage policies.

Advertising and Personalization

SoundStage does not sell personal information.

SoundStage may use first-party activity within SoundStage to personalize content or advertising displayed inside SoundStage. SoundStage does not use your information for third-party cross-context behavioral advertising unless this Policy is updated and any legally required choices or notices are provided.

How We Disclose Information

We may disclose information to:

• Service providers that help us host, secure, analyze, communicate, authenticate, store, or operate SoundStage.
• Professional advisers such as attorneys, accountants, insurers, or auditors where reasonably necessary.
• Authorities or other parties when required by law or when reasonably necessary to protect rights, safety, security, or the integrity of SoundStage.
• A successor organization in connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to applicable law.

We may disclose public profile information and public Artist content according to the visibility and functionality of SoundStage.

Messages

Private messages are intended for the participants in the conversation. SoundStage does not promise to proactively review every message. We may access or review messages when they are reported, are associated with a security or safety investigation, are needed to operate or troubleshoot the service, or are otherwise accessed as permitted or required by law.

Artist Verification Evidence

Verification evidence is treated as non-public information. Access is limited to authorized personnel and systems that need the information for verification, security, fraud prevention, audit, or legal purposes.

Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including operating SoundStage, maintaining account history, resolving disputes, enforcing agreements, preventing abuse, meeting legal obligations, and protecting security.

Some information may be deleted or de-identified earlier. Some records may be retained after account deletion when required or reasonably necessary for legal, security, fraud-prevention, audit, copyright, or dispute purposes.

Account Deletion

You may use the in-app Delete Account flow where available. Deletion requests are processed subject to identity verification, legal obligations, operational safeguards, and limited retention described in this Policy.

Data Export and Access

Where available, you may request a copy of certain account information through SoundStage. Additional access, correction, deletion, or portability rights may apply depending on where you live.

Your Privacy Rights

Depending on applicable law, you may have rights to request access, correction, deletion, portability, or information about how your personal information is used or disclosed. You may also have rights to appeal certain privacy-request decisions.

To submit a privacy request, contact [email protected]. We may need to verify your identity before completing a request.

Security

SoundStage uses administrative, technical, and organizational safeguards intended to protect information. No system is completely secure, and SoundStage cannot guarantee absolute security.

Report suspected security vulnerabilities to [email protected].

Third-Party Links and Services

SoundStage may contain WebLinks or integrations that lead to services operated by other companies. Their privacy practices are governed by their own policies, not this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy as SoundStage changes or as legal requirements change. Material changes may require a new policy acceptance or other notice where appropriate.

Contact

Privacy questions and rights requests: [email protected]

Security reports: [email protected]

Legal matters: [email protected]

General support: [email protected]

Website: getsoundstage.com

SoundStage, LLC